Identify the service type
Tell the provider whether you need annual testing, monthly documentation support, battery replacement, exit sign repair, fixture replacement, or correction of a deficiency report.
List areas with known issues
Useful location notes include stairwells, corridors, parking garages, mechanical rooms, electrical rooms, tenant spaces, restaurants, exits, and common areas.
Include photos when fixtures are visible
Photos of failed exit signs, damaged heads, battery packs, model labels, or inspection stickers can help a provider understand material and labor needs.
Mention scheduling limits
Some properties require after-hours access, tenant coordination, property management escort, or work around restaurant/retail operating hours.